{"id":18347,"date":"2023-07-25T12:21:31","date_gmt":"2023-07-25T12:21:31","guid":{"rendered":"https:\/\/acreditar.org.pt\/complaints-book\/"},"modified":"2026-01-09T11:38:17","modified_gmt":"2026-01-09T11:38:17","slug":"complaints-book","status":"publish","type":"page","link":"https:\/\/acreditar.org.pt\/en\/complaints-book\/","title":{"rendered":"Complaints book"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"18347\" class=\"elementor elementor-18347 elementor-6524\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-03e3e58 elementor-section-boxed elementor-section-height-default elementor-section-height-default exad-glass-effect-no exad-sticky-section-no\" data-id=\"03e3e58\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c219d0d exad-glass-effect-no exad-sticky-section-no\" data-id=\"c219d0d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-72cd676 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"72cd676\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Complaints Book<br>and Compliments<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-990f4a1 elementor-section-boxed elementor-section-height-default elementor-section-height-default exad-glass-effect-no exad-sticky-section-no\" data-id=\"990f4a1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ed79b26 exad-glass-effect-no exad-sticky-section-no\" data-id=\"ed79b26\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-92b439e elementor-widget__width-initial exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"92b439e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p> <\/p><p>In accordance with the provisions of Decree-Law No. 74\/2017, of June 21, Acreditar is registered on the portuguese<a href=\"https:\/\/www.livroreclamacoes.pt\/\" target=\"_blank\" rel=\"noopener\"> Electronic Complaints Book Platform<\/a>.<\/p><p>All compliments and complaints can also be made, in writing, at our facilities in <a href=\"https:\/\/acreditar.org.pt\/en\/contacts\/\" target=\"_blank\" rel=\"noopener\">Lisboa, Coimbra, Porto and Funchal<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-26b76dd elementor-section-boxed elementor-section-height-default elementor-section-height-default exad-glass-effect-no exad-sticky-section-no\" data-id=\"26b76dd\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-48c8cd1 exad-glass-effect-no exad-sticky-section-no\" data-id=\"48c8cd1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d186f91 elementor-widget__width-auto exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-button\" data-id=\"d186f91\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.livroreclamacoes.pt\/\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"teenyicon ti-link\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Complaints book<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-4d411b1 exad-glass-effect-no exad-sticky-section-no\" data-id=\"4d411b1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-2e1cb69 exad-glass-effect-no exad-sticky-section-no\" data-id=\"2e1cb69\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Complaints Bookand Compliments In accordance with the provisions of Decree-Law No. 74\/2017, of June 21, Acreditar is registered on the portuguese Electronic Complaints Book Platform. All compliments and complaints can also be made, in writing, at our facilities in Lisboa, Coimbra, Porto and Funchal. Complaints book<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_eb_attr":"","om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-18347","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/acreditar.org.pt\/en\/wp-json\/wp\/v2\/pages\/18347","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/acreditar.org.pt\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/acreditar.org.pt\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/acreditar.org.pt\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/acreditar.org.pt\/en\/wp-json\/wp\/v2\/comments?post=18347"}],"version-history":[{"count":1,"href":"https:\/\/acreditar.org.pt\/en\/wp-json\/wp\/v2\/pages\/18347\/revisions"}],"predecessor-version":[{"id":18348,"href":"https:\/\/acreditar.org.pt\/en\/wp-json\/wp\/v2\/pages\/18347\/revisions\/18348"}],"wp:attachment":[{"href":"https:\/\/acreditar.org.pt\/en\/wp-json\/wp\/v2\/media?parent=18347"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}